FAQ

FAQ

1.  What form of payment do you accept?

We accept all major credit cards and Paypal.  When checking out you will be brought temporarily to Paypal's website where you have the option of entering credit card information, or using a Paypal account if you have one.

2.  Will my credit card payment be secure?

Yes, KidsAndJeans.com uses industry-standard Secure Socket Layering (SSL) to transfer all credit card information securely.  You'll know that you're entering a secure section of the site when you see the https:// in the address line near the top of the page.

3.  How soon will I receive my order?

All orders ship within 3 business days via Priority Mail, so you should receive your order within 3-5 business days.

4.  What are the shipping costs?

All U.S. orders are just $5.95 to ship.  Orders over $30 offer free shipping.  

5.  What is your return policy?

If, for any reason, you are not satisfied with your order, we accept returns within 14 days of receipt and will issue you a full refund for the purchase price.  Please note that we cannot add shipping charges.  Your satisfaction is our goal.  Please email any questions or concerns.